Privacy Policy
Effective September 1, 2025
Our commitment to privacy
At Little Sheep Early Learning Centre (“we,” “our,” or “us”), we value our families and respect your privacy. This Privacy Policy explains the personal information we collect about you and your child, why we collect it, how we use it, and when we may share it with third parties. It also describes the choices you can make about how we collect and use your information.
We comply with Canada’s Anti-Spam Legislation (CASL). You may opt out of receiving our communications at any time. If our practices change, we will post an updated policy on our website with a revised effective date.
1. Information we collect
We may collect the following types of information:
Personal information: Your name, email address, phone number, postal address, and any other details you provide (e.g., through inquiry or enrollment forms).
Child information: Your child’s name, age, or birth date, provided only by a parent or guardian to facilitate enrollment, waitlists, or program services.
Technical information: Browser type, operating system, IP address, pages visited, and time spent on our site.
Payment information (if applicable): Collected securely through trusted third-party payment processors. We do not store full credit card numbers.
2. How we use your information
We use collected information to:
Respond to your inquiries and provide program information.
Process registration, billing, and enrollment services.
Communicate updates, events, and services (with your consent).
Improve our website, services, and communication.
Comply with legal and regulatory requirements.
3. Sharing of information
We do not sell or rent your personal information. We may share it only:
With trusted service providers (e.g., website hosting, payment processors) who help us operate our services and are bound to protect your data.
If required by law, regulation, or legal process.
To protect the rights, property, or safety of Little Sheep Early Learning Centre and its community.
4. Transfers outside Canada
Some of our service providers may store or process information outside Canada (e.g., cloud hosting or email platforms). In such cases, your data may be subject to the laws of those jurisdictions.
5. Children’s privacy
We do not knowingly collect personal information directly from children online. All child-related information must be provided by a parent or guardian and is only used to support enrollment, waitlisting, or care services.
We take extra care to ensure children’s information is handled securely and only shared when required for program delivery.
6. Cookies & tracking
Our website uses cookies and similar technologies to:
Enable certain website features.
Store your preferences.
Recognize return visitors.
Monitor and improve website performance.
You can disable cookies in your browser, but some features may not function properly if you do.
7. Security of information
We take reasonable steps to safeguard your information through physical, electronic, and contractual safeguards. For example, we use Secure Sockets Layer (SSL) technology to protect information transmitted online.
However, no system is completely secure, and we cannot guarantee absolute protection.
8. Phishing & fraud prevention
We will never ask you to provide sensitive information such as passwords, banking details, or credit card information via email. If you receive suspicious communication claiming to be from us, please contact us directly before responding.
9. Your rights
You may at any time:
Request access to your personal information.
Correct or update your records.
Withdraw consent for non-essential communications.
Request deletion of your data, subject to legal requirements.
10. Links to other websites
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
11. Updates to this policy
We may update this Privacy Policy from time to time. Changes will be posted here with the “Effective Date” updated above.
12. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Little Sheep Early Learning Centre
6021 Elbow Drive SW
Calgary, AB T2V 1J4
info@littlesheepcentre.ca